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Outsourced services

Let us do the hard work for you - Audit and Survey services

Our new service helps lenders to manage customers more efficiently whilst improving the customer experience.

Why outsource your audits and surveys?

We can streamline and automate your audit and survey process by:

  • Auto-population of the audit template with lender pre-defined sample size and profile.
  • Remove the administrative headache of managing the audit booking process.
  • We ensure resource is always available to support assignments.
  • Assignments are prioritised by us, saving you time.

Flexibility

  • All services are delivered to agreed SLA’s.
  • Services provide extra capacity during busy periods and can help clear backlogs.
  • Flexible approach to the audit process, choose from a combination of different services:
  • Different workbooks for different products i.e. factoring, Invoice Discounting.  
  • The EQ Riskfactor audit workbooks are fully configurable to replicate lender’s existing workbooks.
  • Workbooks can be pre-populated with sample size and profile allowing lenders to specify an on-site audit or desktop option.
  • Access to a nationwide team of auditors ready to take on projects, even at short notice.

Cut customer on-boarding time

  • Our responsive service reduces the time from application to decision, eliminating waste from the new business acquisition process.

Improve customer’s experience

  • Data can be extracted directly from the customer’s own accounting package or from the lender’s core operating platform, making life easier and less intrusive for customers.
  • All customer documentation is easily available through EQ Riskfactor, this can help lead to a potential better outcome.

Access to EQ Riskfactor’s Due Diligence Module

  • The unique Due Diligence module enables lenders to speed up the audit and survey process, reducing time spent on site. 

Find out more about our due diligence module

Use our expert team

  • Fully vetted team of qualified auditors and surveyors, all with outstanding receivables experience and credentials.

The feedback is all positive. Equiniti Riskfactor Services produced a factual, pragmatic and commercial report in a nice readable format.  We will definitely be using you again.”

— Martin Austin, Managing Director, HH Cashflow Finance

Please contact our team to discuss your audit and survey requirements. Work is priced competitively and we can complete jobs to tight deadlines.

Contact the audits and surveys team

Get in Touch

For more information or if you have any queries, feel free to call, email or submit a contact form
Call us on: +44 (0)1444 819 460